The Dilemma of the Express Delivery Industry: An In-depth Analysis of the Snail Delivery Phenomenon

The Dilemma of the Express Delivery Industry: An In-depth Analysis of the Snail Delivery Phenomenon

The express industry is facing serious service quality issues, particularly during peak sales periods, with delays and losses becoming increasingly common. Consumer trust is being tested amid various challenges. Malicious competition and rapid expansion within the industry have led to a decline in service levels, necessitating improvement. Strengthening regulations, enhancing service standards, and valuing employee quality are key to promoting healthy industry development. Only by addressing these crucial areas can the sustainability of express services be ensured.

07/21/2025 Logistics
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The Franchising Dilemma in the Express Delivery Industry: Impact on Service Quality and Company Survival

The Franchising Dilemma in the Express Delivery Industry: Impact on Service Quality and Company Survival

With the rapid growth of e-commerce, the express industry faces numerous challenges, particularly regarding service quality issues stemming from the franchise model. Consumers frequently experience delays, misdeliveries, and lost packages, with many express deliveries being returned due to the closure of regional outlets. While the franchise system has promoted industry development, it has also led to service disruptions as franchisees prioritize their own interests. Moving forward, the express industry needs to transition towards a self-operated model to enhance service quality and overall efficiency.

07/21/2025 Logistics
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Intense Competition in the Express Delivery Industry: The Rise of the Small Package Market and Response Strategies

Intense Competition in the Express Delivery Industry: The Rise of the Small Package Market and Response Strategies

The competition in the express delivery industry is becoming increasingly fierce, with major companies like SF Express, ZTO, YTO, and Jitu actively entering the fragmented order market to address the demand for high profit margins and reverse logistics. However, as market saturation intensifies, delivery personnel face significant pressure and declining income levels.

07/17/2025 Logistics
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Rapid Development and Challenges in the Express Delivery Industry

Rapid Development and Challenges in the Express Delivery Industry

The express delivery industry has seen significant growth due to the development of e-commerce. However, the sector faces a 'sub-healthy' state with thin profit margins and a continuous decline in average revenue per parcel. To address this predicament, the government is promoting the use of major transportation resources to reduce costs, while companies are actively seeking international markets.

07/17/2025 Logistics
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The Rise of Zhongtong Airlines Prelude to a New Pattern in the Express Delivery Industry

The Rise of Zhongtong Airlines Prelude to a New Pattern in the Express Delivery Industry

The establishment of ZTO Airlines in Changsha marks an upgrade in the express industry towards a comprehensive logistics system, filling the gap in Hunan's air cargo market. Despite facing intense industry competition and high barriers to entry, ZTO Airlines demonstrates growth potential through international market expansion and an integrated operational model. In the future, it is expected to enhance overall service capabilities, triggering a new wave of transformation in the express delivery market.

06/27/2025 Logistics Industry Insights
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618 Shopping Festival Triggers Logistics Service Transformation New Strategies Enhance Competitiveness in the Express Delivery Industry

618 Shopping Festival Triggers Logistics Service Transformation New Strategies Enhance Competitiveness in the Express Delivery Industry

The 618 shopping festival has triggered a shift in logistics services from a focus on efficiency to layered value creation. Companies enhance their competitiveness by offering personalized, scenario-based, and value-added services, promoting a fast and flexible delivery experience. In the future, logistics will pay more attention to the genuine needs of consumers, redefining the relationship between people and goods.

05/23/2025 Logistics
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